Let's face it, no-one likes to be put on hold. It's one of life's necessary evils. But you don't have to let your customers suffer in silence. Our music and messages on-hold service will calm, entertain and inform your callers, whilst creating a unique opportunity to market your product and strengthen your brand identity.

Create sales opportunities

Think of ‘telephone audio marketing’ as a broadcast where your audience is already interested in what you have to say and is already listening. We think this presents a unique marketing opportunity. Whether it’s tempting existing customers with new promotions or seducing future clients with special offers, an audio marketing production from Sound Marketing will communicate your message to a captive audience.

Forge better relationships with your customers

Frankly being put on hold can be a frustrating affair. Thirty seconds can feel like a lifetime. And if the experience of being on hold is bad for your customers, it’s bad for your business. We think communicating with your customers whilst they are on-hold is just good manners; a friendly way to reassure and entertain your callers while they wait to be put through. But we don’t stop there. Our productions give you an opportunity to show your personality and add value to your brand.

We make imaginative productions that get results

Whether it’s a compelling sales script or a friendly, conversational production, we can translate your existing marketing communications into a punchy little broadcast that gets results. We believe that for an audio marketing production to work really hard, it can’t just sound like any old company, it needs to sound like you. That’s why our writers labour over every aspect of your production, making sure the language, the music and the voices reflect your company’s image and values.

We like to get to know you

We aim to give an unrivalled service. This means getting to know in detail what you do and how you do it. That’s why we give you your very own Account Manager from day one. If we know your industry, the way you work and your likes and dislikes we can make sure you have the best possible customer experience.

We keep in touch

Our customers are busy people and though we hate to say it, their telephone audio script isn’t always at the front of their minds. Leave that to us, we say. If you have a promotion that is nearing it’s use by date, we’ll call to remind you. Or if you’ve just not got round to updating your messages for a while, we’ll call you every now and then just to make sure you’re happy.

We’re fast

All our recording and editing is done in-house. This gives us full control of the entire production process, which makes us very fast. If you need to make an urgent change to a script, we don’t think you should have to wait for a week. Most of the time we can send out your updated production the next working day after script approval.

We’re affordable

Compared to other forms of marketing our service is inexpensive. We can put together a tailor made package you can afford.