Communicating with your customers whilst they are on-hold is just good manners; a friendly way to reassure and entertain your callers while they wait to be put through. Our productions give you an opportunity to show your personality and add value to your brand.

Create sales opportunities

Think of ‘telephone audio marketing’ as a broadcast where your audience is already interested in what you have to say and is already listening. We think this presents a unique marketing opportunity. Whether it tempts existing customers with new promotions or seduces future clients with special offers, an audio marketing production from Sound Marketing will communicate your message to a captive audience.

Forge better relationships with your customers

Frankly being put on hold can be a frustrating affair. Thirty seconds can feel like a lifetime. And if the experience of being on hold is bad for your customers, it’s bad for your business. We think communicating with your customers whilst they are on-hold is just good manners; a friendly way to reassure and entertain your callers while they wait to be put through. But we don’t stop there. Our productions give you an opportunity to show your personality and add value to your brand.

Achieve a favourable first impression
Advertise promotions and unique services
Direct callers to website
Entertain callers
Improve caller retention
Provide seasonal greetings
Increase sales potential
Receive fewer complaints
Decrease caller abandonment
Introduce new staff members

Customers of Sound Marketing, being a Member of The Audio Marketing Association (Europe), benefit from peace of mind that in the event of a member of the Audio Marketing Association (Europe) ceasing to trade, they may apply to the Audio Marketing Association (Europe) for the obligations of their contract to be assumed on the same commercial terms with no extra charges, and minimal interruption of service under detailed terms of the Association’s Guarantee.