Our goals are to help you


the power of audio.

Simple setup process and you can manage everything yourself online.

Setting up your perfect audio is a simple four step process


Establish your requirements

Equipment, update frequency, brand tone of voice, what you want to communicate.


Creative process begins

Scripting of messages and checks before going to recording.


Recording, Production and Mastery

Studio jumps in and records with your chosen voice artist/s and works in your chosen music.


Production Delivery

Sending your production to you and/or your telephone maintainer.

SoundM On hold audio

Leaders in crafting exceptional on-hold audio

Keep your callers engaged and informed with SoundM's on-hold audio. Our team of experienced Studio Engineers specializes in creating bespoke, branded on-hold audio that represents your business and leaves a lasting impression on your customers. Enhance your customer's audio journey with SoundM's exceptional on-hold audio services. Transform your callers' experience, amplify your brand, and elevate your customer engagement.

Why choose SoundM?

Transformed caller experience

Professional Voice Artists

Wide range of music and options

Manage everything online

Discover more

Our On-Hold and audio services

Choose a service to find out more and request a sample or more information!

View full service list

Transform your caller experience

Get the most out of your calls by putting your brand in front of the microphone.

Free audio sample

Scripted, voiced and produced professionally by our own in-house studio.

Let us show you what we can do!

For a FREE on-hold marketing sample​ complete this short form. No commitment and no hassle just a free audio sample. We use the information provided to record a sample for your business.

What do our customers think?

Testimonials from our customers

We have recently had an on hold message feature installed by Sound Marketing. Thanks to Ryan for signing us up to the service, and Lucia who worked on our requests and walked us through the process from start to finish. Lucia even searched through years of archives for the Welsh background music we desired! Very happy with the service received, will definitely recommend to others.

Independent Paint Supplies

We have used Sound Marketing for years now and it's always been the same great service that we get to this day. They make your communications sound professional and I would recommend them 100%.

Edmundson Electrical Glasgow

We have worked with Sound Marketing for many years. Stacey provides excellent support and quick responses in a very professional and friendly manner. Stacey was super helpful today when I was updating our on hold script.


We have used sound marketing in our business for several years and could not be happier with their service. Lucia our account manager is brilliant, No matter what unusual request we have (and there has been a few) she has always come through and delivered what we are after! Would 100% recommend.

H&V Controls

We have been working with Sound Marketing since 2016 and have always received a first class service. Easy to use on-line script editing with a fast turnaround on any changes. Lucia is always quick to remind us if we have an out of date item which needs to be amended!

Edmundson Electrical