On hold messaging and on hold marketing from Sound Marketing will enable you to deliver custom advertising and promotions while your customers are on hold.

On hold messaging is a service we provide and is used by businesses and organizations of all sizes to deliver targeted information to their callers waiting on hold or transfer on the telephone. Also Commonly called Music on Hold.

Our on-hold messaging services are key in providing up-to-date information to your customers while they are on hold, you can update your messages as frequently as you would like ensure your on-hold messaging is promoting your latest products, special offers and any other services.

1. Scriptwriting your on hold messages

First things first, you’ll need a killer script. But that doesn’t mean bells and whistles. We prefer a more considered approach. We think a good script is one that communicates to your customers in your voice. That doesn’t mean you have to dust off your old microphone. We mean that our scriptwriters will work tirelessly to make sure the content, language and tone of your messages reflect the personality of your organisation and help you build relationships with your customers.

2. Voice Artists and Music

Once you are perfectly happy with your script it’s time to choose the music and voices that best represent your company image. Music-wise we have it all: classical, jazz, rock, chill-out - you name it. As for voices, we work with a wide variety of artists from across the UK so whether it’s Brummie or BBC English, you can be sure we will find the right voice for your organisation.

3. Recording your on hold messages

So you’ve approved the script and chosen your music and voice artists, now it’s time for us to get busy in the studio. We don’t waste much time either. We record, edit and master in-house so we can normally have your shiny new production done, dusted and ready the very next weekday.

4. Broadcast your on hold messages to your customers

The Sound Marketing Group of companies evolved from a simple beginning in 1997 and one good thing just led to another!

Our parent company Sound Marketing as one of the first 'audio marketing' service providers in the UK, works hard to get to know you, what you do and how you do it. We know a thing or two and our aim is simple: to turn a negative holding situation into a positive marketing experience. We know what works.

Our in depth knowledge of the audio marketing industry led us to become specialists in Website Voicing in 2004 and from there we took a natural progression into the world of IT with the formation of Sound Networks.

Digressing completely in 2006 we launched Arctic Spas (Bath) Ltd entering the consumer marketplace. The launch and marketing of our Hot Tub company went hand in hand with the birth of our latest baby, Sign Marketing UK Ltd.